The Aligned Shift - Boomhitch Creative
Terms of Service
Digital Products, Courses, Membership & Coaching
Effective Date: 01/03/2026 | Last updated: 07/01/2026
Please read these Terms carefully. These Terms of Service (the “Terms”) govern your access to and purchase of digital products, online courses, memberships, community access, and coaching services offered by Boomhitch Creative (Boomhitch Creative, LLC, “Boomhitch Creative,” “we,” “us,” or “our”). By purchasing, accessing, or using any of our products or services, you agree to be bound by these Terms. If you do not agree, do not purchase or use our products.
Contents
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1. Agreement to These Terms
These Terms form a legally binding agreement between you and Boomhitch Creative. They apply to every purchase you make and every product or service you access from us, whether delivered through our website, a third-party checkout or sales platform, an online course host, a community platform, or directly by us.
We may offer specific products or programs that carry their own additional terms (for example, a particular coaching package or a limited-time offer). Where additional product-specific terms apply, they supplement these Terms. If there is a direct conflict, the product-specific terms control for that product only.
2. Who We Are
Boomhitch Creative is a brand strategy and creative direction studio based in Richmond, Virginia. We create and sell digital products and educational and coaching offerings to help business owners build and market their brands. You can reach us at angela@boomhitch.com or boomhitch.com.
3. Eligibility
To purchase or use our products and services, you must be at least 18 years old (or the age of majority in your jurisdiction) and able to form a legally binding contract. By purchasing, you represent and warrant that you meet these requirements and that all information you provide is accurate and current. Our products are intended for your own business or personal development use and are not directed to children.
4. The Products and Services
Depending on what you purchase, Boomhitch Creative may provide:
• Digital downloads and templates — such as brand guides, worksheets, swipe files, and design templates delivered as downloadable files.
• Online courses and modules — pre-recorded or self-paced educational content delivered through an online learning platform.
• Membership and community access — ongoing access to content, resources, and/or a private community for the duration of an active, paid membership.
• 1:1 coaching add-ons — scheduled, individual coaching or consulting sessions delivered live (by video or phone).
Product descriptions, inclusions, and availability are described at the point of sale. We aim to keep descriptions accurate, but we do not warrant that descriptions are error-free, and we reserve the right to modify, update, or discontinue any product or feature at any time. Where a product is updated after your purchase, you receive the version of the product current at the time of delivery unless we state otherwise.
5. Orders, Pricing, and Payment
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Purchases are processed through our third-party checkout and sales platform (SamCart) and its connected payment processors. By completing a purchase you authorize us and our payment processor to charge your selected payment method for the total amount shown at checkout, including any applicable taxes.
All prices are listed in U.S. dollars unless stated otherwise. We may change prices, introduce new fees, or run promotions at any time; changes do not affect orders already placed. You are responsible for any taxes associated with your purchase that are not collected by us at checkout. If a payment fails, is reversed, or is charged back, we may suspend or revoke your access to the related product or service until the matter is resolved.
We reserve the right to refuse, cancel, or limit any order — including orders that appear fraudulent, that violate these Terms, or that contain pricing or description errors. If we cancel an order you have already paid for, we will issue a refund for that order.
6. Delivery and Access
Digital products are delivered electronically — typically by immediate download link, email, or account access following successful payment. Courses and membership content are made available through the applicable online platform, and access details are sent to the email address you provide at checkout. You are responsible for entering a correct email address and for downloading or saving files you purchase. We recommend downloading purchased files promptly, as download links may expire.
Access to courses is generally provided for as long as we maintain the program, unless a specific access period is stated at purchase. Membership and community access continue only for so long as your membership is active and paid. We are not responsible for delays or access issues caused by third-party platforms, your internet connection, or your device.
7. Refunds and Cancellations
Because we sell different kinds of products, different refund rules apply to each. The rules below apply unless a specific offer states otherwise in writing at the point of sale.
7.1 Digital downloads and templates
Due to the instantly accessible nature of digital files, all sales of downloads and templates are final and non-refundable once the purchase is complete and the file has been made available to you.
7.2 Online courses and modules
We offer a conditional money-back guarantee on eligible courses. You may request a refund within 7 days of purchase, provided you have not accessed, completed, or downloaded more than 25% of the course content. Requests outside this window, or after substantial completion, are not eligible. To request a refund, email us at angela@boomhitch.com with your order details.
7.3 Membership and community
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You may cancel your membership at any time, effective at the end of your current billing period. Cancellation stops future charges; we do not refund or pro-rate the portion of a billing period already in progress. See Section 8 for recurring-billing details.
7.4 Coaching sessions
Coaching sessions and packages are non-refundable once booked. You may reschedule a session with at least 48 hours’ advance notice. Sessions missed without sufficient notice, or for which you do not appear (“no-shows”), are forfeited and are not refunded or rescheduled. See Section 9.
7.5 Chargebacks
If you believe you are entitled to a refund, please contact us first so we can resolve it directly. Initiating a chargeback or payment dispute without first contacting us, in circumstances where no refund is due under these Terms, is a breach of this agreement and may result in immediate termination of your access.
8. Subscriptions and Recurring Billing
Memberships and any other subscription products renew automatically. By purchasing a subscription, you authorize us and our payment processor to charge your payment method on a recurring basis (for example, monthly or annually, as selected at checkout) at the then-current rate, plus applicable taxes, until you cancel.
You may cancel at any time through the method described in your account or by contacting us; cancellation takes effect at the end of the current paid period, and you retain access until then. We may change subscription pricing or features on a going-forward basis with reasonable advance notice; continued use after a change takes effect constitutes acceptance of the new price or terms. If a recurring payment fails, we may retry the charge and/or suspend access until payment is made.
9. Coaching Sessions
Coaching and consulting sessions are collaborative and advisory in nature. To get the most from them, you agree to attend scheduled sessions on time, come prepared, and communicate respectfully. Scheduling, rescheduling, cancellation, and no-show rules are set out in Section 7.4 and at the point of sale.
Unused sessions in a coaching package generally expire 30 after purchase unless stated otherwise. Coaching provides guidance, feedback, and accountability; it does not guarantee any particular business, financial, or personal result (see Section 14). We reserve the right to decline or end a coaching relationship, with a fair refund of any prepaid, unused sessions, if continuing would be unproductive or if a client behaves abusively.
10. License to Use Our Products
When you purchase a digital product, you are buying a limited license to use it — not ownership of the underlying work. Subject to your compliance with these Terms and full payment, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the product for your own personal and internal business purposes.
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Unless we expressly grant broader rights in writing for a specific product, you may NOT:
• Resell, sublicense, rent, lease, lend, or otherwise commercially distribute the product or any part of it;
• Share, post publicly, or give access to login credentials, downloads, course content, or community access to anyone else;
• Reproduce, copy, or repackage the content to create a competing or substantially similar product, course, or template;
• Claim authorship of, or remove or alter any copyright, trademark, or attribution notices from, our materials; or
• Use the product or its contents to train, fine-tune, or develop any machine-learning or artificial-intelligence model.
Where a template is intended to be customized and used in your own business (for example, a brand or marketing template), you may modify it and use the finished result in your business. You still may not distribute or resell the template itself, modified or unmodified, as a standalone product. If you are unsure what your license permits for a specific product, contact us at angela@boomhitch.com.
11. Intellectual Property Rights
All products, courses, templates, written and recorded content, designs, graphics, logos, trademarks, taglines, and other materials provided by Boomhitch Creative, and all intellectual property rights in them, are owned by Boomhitch Creative or its licensors and are protected by copyright, trademark, and other laws. Except for the limited license granted in Section 10, nothing in these Terms transfers any ownership or intellectual property right to you. The Boomhitch Creative name, logo, and brand marks may not be used without our prior written permission.
12. Acceptable Use
You agree to use our products, platforms, and communities lawfully and respectfully. You will not:
• Use our products or services for any unlawful, infringing, deceptive, or harmful purpose;
• Attempt to gain unauthorized access to, interfere with, or disrupt any platform, server, or account;
• Circumvent, disable, or attempt to defeat any access controls, payment requirements, or security features;
• Upload or transmit malicious code, or scrape or harvest content or data without permission; or
• Harass, abuse, threaten, defame, or discriminate against us, our team, or other members.
We may suspend or terminate your access immediately, without refund, for any violation of this Section.
13. Community Guidelines
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If you access a Boomhitch Creative membership or community, you also agree to follow any community guidelines we publish. Community spaces are for supportive, on-topic participation. You are responsible for the content you post and the conduct you display, and you grant us a license to host and display that content within the community as needed to operate it. We may moderate, edit, or remove content and may remove members who violate our guidelines, all in our reasonable discretion.
14. No Professional Advice and No Guaranteed Results
Our products, courses, coaching, and community content are provided for general educational and informational purposes only. They are not, and should not be relied upon as, legal, financial, tax, accounting, medical, or other professional advice. You should consult a qualified professional before making decisions based on our content.
No guarantee of results. We share strategies, frameworks, and our own experience and opinions. We do not promise or guarantee any specific outcome — including any level of revenue, sales, growth, audience, or other business or personal result. Any examples, case studies, testimonials, or figures we share are illustrative, are not typical, and are not a promise that you will achieve the same. Your results depend on many factors outside our control, including your own effort, skill, market conditions, and decisions. You are solely responsible for your own actions and outcomes.
15. Disclaimer of Warranties
To the fullest extent permitted by law, all products and services are provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that any product or platform will be uninterrupted, error-free, secure, or free of harmful components, or that any content is complete, accurate, or current. Some jurisdictions do not allow certain warranty exclusions, so some of the above may not apply to you.
16. Limitation of Liability
To the fullest extent permitted by law, Boomhitch Creative and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or relating to your purchase or use of (or inability to use) our products or services, even if we have been advised of the possibility of such damages.
To the fullest extent permitted by law, our total aggregate liability for any claim arising out of or relating to these Terms or any product or service will not exceed the amount you actually paid to Boomhitch Creative for the specific product or service giving rise to the claim during the [twelve (12)] months preceding the event giving rise to the claim. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
17. Indemnification
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You agree to indemnify, defend, and hold harmless Boomhitch Creative and its owners, employees, and contractors from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your misuse of our products or services, your violation of these Terms, your violation of any law, or your infringement of any third-party right.
18. Third-Party Platforms and Links
We rely on third-party platforms to sell, host, deliver, and support our products — including our checkout and payment provider, course hosting, community tools, and scheduling tools. Your use of those platforms may be subject to their own terms and privacy policies, and we are not responsible for their availability, conduct, or content. Our products may also contain links to third-party websites or resources, which we provide for convenience and do not endorse or control.
19. Privacy
We respect your privacy. Our collection and use of your personal information is described in our Privacy Policy, available at [link to Privacy Policy]. By using our products and services, you consent to the practices described there. If you have not yet published a Privacy Policy, you should do so, as our checkout, email, and analytics tools collect personal data.
20. Termination
We may suspend or terminate your access to any product, course, membership, community, or service, with or without notice, if you breach these Terms, misuse our products, initiate an unwarranted chargeback, or engage in conduct we reasonably consider harmful to us or other members. Upon termination, your license and right to access the relevant products and services end immediately. Sections that by their nature should survive termination — including license restrictions, intellectual property, disclaimers, limitation of liability, indemnification, and governing law — will survive.
21. Changes to These Terms
We may update these Terms from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, provide additional notice. Changes are effective when posted. Your continued purchase or use of our products or services after changes take effect constitutes acceptance of the updated Terms. We encourage you to review these Terms periodically.
22. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict-of-laws rules. You agree that any dispute arising out of or relating to these Terms or our products and services will be brought exclusively in the state or federal courts located in City of Richmond, Virginia, and you consent to the personal jurisdiction of those courts. Before filing any claim, you agree to first contact us and attempt in good faith to resolve the dispute informally.
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23. Miscellaneous
Entire agreement. These Terms, together with any product-specific terms and our Privacy Policy, are the entire agreement between you and Boomhitch Creative regarding their subject matter.
Severability. If any provision is found unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control.
24. Contact Us
If you have any questions about these Terms or our products and services, please contact us:
Boomhitch Creative
Website: boomhitch.com
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